Russell Peacock

Director Of UK Customer Service at APCOA Parking

Russell Peacock has a diverse range of work experience in the parking industry. Russell currently holds the position of Director at Park & Control (UK) Ltd since June 2021. Prior to this, they served as the Director of UK Customer Service at APCOA Parking (UK) Ltd, starting in August 2017.

At APCOA Parking (UK) Ltd, Russell held various roles, including Regional Operations Manager, Midlands, from March 2013 to August 2017, where they were responsible for managing six local authority on-street parking enforcement contracts. Russell also served as a Senior Contract Manager and Contract Manager for different contracts within the company.

Before joining APCOA Parking (UK) Ltd, Russell worked as a Contract Manager for Legion Group PLC, where they managed a parking enforcement contract for the City of Cambridge. Russell also held the position of Team Leader at the London Borough of Camden, overseeing CCTV Parking Enforcement operations.

Russell's earlier work experience includes roles at Parksafe Systems and VINCI Park, where they gained expertise in security control, contract management, and staff training.

Prior to their career in the parking industry, Russell worked as a National Parking Sales Manager at TFM Parking Services Ltd, where they conducted parking surveys and built customer response surveys.

Overall, Russell Peacock has over two decades of experience in the parking industry, with a strong focus on contract management, customer service, and staff leadership.

Russell Peacock completed their GCSE's from Anthony Gell School in Wirksworth between 1985 and 1989. Russell was awarded GCSE qualifications in English language, English Literature, Mathematics, Technology, Chemistry, French, and Art and design.

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Previous companies


Timeline

  • Director Of UK Customer Service

    August, 2017 - present

  • Regional Operations Manager Midlands

    March, 2013

  • Senior Contract Manager

    November, 2009

  • Contract Manager

    February, 2009