Audra Toussaint

Director Of Support at APDS

Audra Toussaint, MBA, has a diverse work experience spanning various industries. Audra currently serves as the Director of Support at American Prison Data Systems, PBC, where they focus on providing incarcerated learners with the necessary digital tools for success. Prior to this, Audra worked at accesso for 8 years, assuming roles such as Tier 1 Support Director, Tier 2 Systems Specialist, and System and Implementation Specialist. During their time at accesso, they supervised client service managers, provided technical support, managed software implementations, and conducted training sessions. Before joining accesso, Audra worked as the Finance Manager and Information Systems Specialist at US National Whitewater Center, where they managed the Point of Sale system and served as the Network Administrator. Audra also gained experience as a Network Administrator at Tyler 2 Construction, Inc. Audra's career began as the President of Chore Runner Inc, where they launched a personal assistant business and achieved a 100% client retention rate over 5+ years. Overall, Audra's work experience showcases their expertise in support, client service, technical support, network administration, and business management.

Audra Toussaint, MBA holds a Master's degree in Business Administration from Queens University of Charlotte. In addition, they completed their Bachelor's degree in Political Science at Saint Michael's College.

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Timeline

  • Director Of Support

    June, 2020 - present

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