Rocco Margiotta possesses extensive experience in service management, currently holding the position of Field Service Manager at Apex Computer Systems since October 2005. In this role, Rocco oversees service delivery activities, manages technicians and support personnel, handles payroll, conducts annual performance reviews, and ensures compliance with customer service level agreements (SLAs) through monthly performance reporting. Additionally, Rocco has a background with NextiraOne, where responsibilities included serving as District Service Manager and Service Manager from 1998 to July 2005. Rocco's educational foundation includes studies at Control Data Institute and Rio Hondo College.
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