Customer Service & Permitting

The Customer Service & Permitting team at Apex Roofing & Restoration is responsible for ensuring a seamless client experience from initial contact through project completion. Customer Service Representatives handle client inquiries, provide project updates, and assist with claims processing to ensure high satisfaction. The Permitting Specialist navigates local regulations to secure necessary permits efficiently, ensuring compliance and facilitating timely project execution. This team plays a vital role in maintaining Apex’s high standards of service and operational excellence.