Christopher McKay has extensive work experience in various roles related to customer service and call center operations. Christopher most recently worked as the Director of Call Center Operations at Apex Service Partners since April 2023. Prior to that, they held the position of Principal Consultant at Kind Consultants starting from January 2011. From June 2021 to October 2022, Christopher served as the Director of Customer Success at Tyler New Media. Before that, they worked at Insight Global as a Service Delivery Executive for Call Center Operations from July 2019 to May 2021. Christopher has also held leadership positions such as Vice President of Global Services at ASCAP from April 2018 to April 2019, Director of Customer Success at SinglePlatform from June 2014 to April 2018, Director of Customer Care & Billing at Aereo from January 2012 to May 2014, Director of Customer Service at Flat World Knowledge, Inc. from December 2010 to January 2012, and Head of Customer Service at Snackable Media from June 2009 to December 2010. Additionally, Christopher worked as a Senior Manager at Fidelity Investments from July 2007 to February 2009.
Christopher McKay completed their Master's Degree in Divinity/Ministry from Alliance University from 2016 to 2019. Prior to that, they obtained a BBA in Marketing from Hofstra University between 1998 and 2004. Information regarding their education before college is not provided.
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