Johnathan Alves is an experienced IT professional currently serving as a System Administrator at Artis since September 2022, where responsibilities include supporting information systems, managing hardware and software operations, and ensuring network security. Previously, Johnathan was a Technology Analyst II at Credence Management Solutions, LLC, providing technical support and managing account privileges. Past roles also include IT Specialist at Zachary Piper Solutions, where desk-side services were provided, and responsibilities in the U.S. Army Reserves involved operating bridge systems and logistics. Earlier experience includes positions as a Help Desk Technician at TekSynap, a Desktop Support Intern at CGI, and a Customer Service Representative at Chick-fil-A. Johnathan holds education from George Mason University, Year Up, Northern Virginia Community College, and Landstown High School.