Jim Cunningham

Jim Cunningham has a diverse work experience across various industries.

Starting in 1996, Jim worked as a Corporate Safety / Security Officer at Detroit Diesel PDC - Division of Daimler Trucks North America for over 12 years. Jim'sresponsibilities included conducting OSHA compliance audits, investigating accidents and injuries, and training security officers on safety procedures.

In 2010, Jim transitioned into the medical field as an EMT Non Crew Chief at Mecklenburg EMS Agency. Jim operated ambulances, evaluated and treated patients, and collaborated with fire department personnel for patient transportation.

From 2011 to 2014, Jim worked at American Red Cross, initially as an IT Technical Specialist and later as an IT Area Manager. Jim managed user accounts, handled hardware and software issues, and led special projects such as email migration and Windows 7 deployment. Jim also managed a team of technical specialists and budgeted IT service accounts.

At Yoh Services / LPL Financial, Jim served as a Migration Engineer, migrating email accounts for financial brokers and advisors. Jim worked with Microsoft Exchange and Active Directory to create accounts and resolve issues during the migration process.

From 2015 to 2016, Jim worked as a Technical Support Specialist at Surgical Specialists of Charlotte, P.A., providing daily support for desktops, laptops, printers, network equipment, and software.

Next, Jim joined CNP Technologies as a Network Administrator from 2016 to 2018. Jim provided technical support services to 14 customer sites, handled help desk tickets, and created O365 email accounts in a hybrid network.

In 2018, Jim had two short-term positions. At Insight Global, they worked as a Technical Support Engineer, resolving PC and account issues for end users. Jim then joined Apex Technology Corporation as a Centralized Services Backup Engineer, responsible for maintaining backup and disaster recovery technologies.

Overall, Jim possesses a strong background in technical support, project management, and safety compliance.

Jim Cunningham attended New Horizons Computer Learning Center from 2009 to 2010, where they obtained A+ and Network+ Certifications in the field of study. In 2009, they also received an EMT Certification from Central Piedmont Community College. Continuing their education, Jim pursued a Certificate in Frontline Supervision at Stark State College of Technology from 2005 to 2006. Additionally, in 2005, they completed a 30 Hour OSHA for General Industry training program at American Safety Training. From 2014 to 2015, Jim worked towards Microsoft certifications at ITUniversity Online, focusing on updating their IT skills.