John P.

John P. has extensive experience in IT support and administration, currently serving as a Desktop Administrator at Apex Tool Group, LLC since September 2016, where responsibilities include customer service, site administration for multiple locations, and collaboration with IT teams to deploy projects efficiently. Prior roles include Lead Application Support Analyst at Thomson Reuters, managing tax software and databases, and On Site Technician at OS4Techno, providing desk-side support and troubleshooting. Additional experience as a Field Technician at Sarcom and Remote Customer Training Professional at The Reynolds and Reynolds Company highlights proficiency in technical support, hardware management, and end-user training. John P. holds a Bachelor of Arts in Economics from Wright State University.