Loretta Lau

Loretta Lau is an experienced operations manager currently serving as the West Regional Operations Manager at Automated Precision Inc. since May 2019. Previous roles include Food and Beverage Manager at Pendry San Diego and Banquet Supervisor at Providence Marriott Downtown, where expertise in fine dining service and customer engagement was demonstrated. Loretta also completed a kitchen trainee internship at Mandarin Oriental, Hong Kong, gaining experience in Michelin-starred restaurants. Earlier in the career, a position as Continuous Improvement Engineer at Automated Precision Inc. focused on enhancing production efficiency through Lean and Six Sigma methodologies. Educational qualifications include an MBA and a BS in Restaurant, Food & Beverage Management from Johnson & Wales University, alongside foundational studies in Hospitality Administration from Les Roches and a comprehensive background in technology from Georgia Institute of Technology.