Mandarin Oriental Hotel Group, a member of the Jardine Matheson Group, is an international hotel investment and management group with luxury hotels, resorts and residences in Asia, Europe and the Americas.

Hotels & Hospitality

Mandarin Oriental Hotel Group

Mandarin Oriental Hotel Group's headquarters in Hong Kong

Laurent Kleitman

Michael Groll

Mohamed al-Fayed

Richard Johnson

Gregor Gerber

Eric Blomeyer

Ben Keswick

Fabrice Megarbane

Cristina Diezhandino

Sean Ward

Adam Keswick

Richard Solomons

Jinqing Cai

Matthew Bishop

Archie Keswick

Scott Woroch

The Sales and Marketing team at Mandarin Oriental Hotel Group plays a crucial role in driving revenue and brand recognition across the company's portfolio of luxury hotels, resorts, and residences. They develop and implement strategic sales initiatives, manage comprehensive marketing campaigns, and strengthen global and regional partnerships to attract high-end clientele. This team also oversees digital marketing efforts, public relations, and brand communications to enhance the Group's market presence in Asia, Europe, and the Americas.

Sales and Marketing

The Directors team at Mandarin Oriental Hotel Group is responsible for overseeing various critical functions and departments across the company's luxury hotels, resorts, and residences globally. This team ensures strategic alignment, operational excellence, and the high standards of service that the brand is known for. They also guide regional and departmental leaders to inspire innovation and maintain the group's prestigious reputation in the hospitality industry.

Directors

The Leadership Team at Mandarin Oriental Hotel Group is responsible for strategic decision-making and operational oversight to ensure the company maintains its reputation for luxury hospitality. This diverse group, which includes executives from various functions such as sales, marketing, operations, and human resources, collaborates on initiatives that drive revenue growth, enhance the guest experience, and foster a culture of excellence across all properties globally. Their combined expertise ensures alignment with the company’s vision and the successful execution of business strategies.

Leadership Team

The People & Culture Team at Mandarin Oriental Hotel Group is responsible for fostering a thriving workplace by overseeing talent acquisition, employee engagement, benefits management, and organizational development. They drive initiatives in learning and development, human resources technology, and cultural transformation to ensure that the organization attracts, retains, and develops top talent while maintaining a high level of employee satisfaction and alignment with the company's luxury service standards.

People & Culture Team

The Technology and IT team at Mandarin Oriental Hotel Group is responsible for managing and advancing the organization's technological infrastructure and IT operations globally. They ensure the seamless integration, security, and efficiency of hotel and resort technology systems, drive innovative engineering solutions, manage data platforms, and oversee global IT services and enterprise systems. This team plays a crucial role in enhancing guest experiences through cutting-edge technology and ensuring smooth operational functionality across all properties.

Technology and IT

The Hospitality Management Team at Mandarin Oriental Hotel Group oversees and enhances the overall guest experience. This includes managing concierge services, fitness and wellness programs, front office operations, food and beverage outlets, restaurant management, procurement, and laundry services. Each team member plays a crucial role in ensuring luxury, comfort, and exceptional service across all locations worldwide.

Mandarin Oriental Hotel Group

Org chart

Board & advisors

Teams

Sales and Marketing

Directors

Leadership Team

People & Culture Team

Technology and IT

Hospitality Management Team

Offices

Mandarin Oriental Hotel Group

Org chart

Board & advisors

Teams

Sales and Marketing

Directors

Leadership Team

People & Culture Team

Technology and IT

Hospitality Management Team

Offices

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