Katrina McGettigan is an experienced professional in customer service and product management with a strong background in coaching and team leadership. Currently serving as the Customer Service Manager at APISource, Inc. since February 2023, Katrina previously held the position of Life Coach at Wyzind from October 2016 to April 2023, where skills in guiding clients toward resolutions and tracking progress were developed. Katrina's extensive experience includes several roles at Oracle from January 2009 to October 2016, such as Customer Success Manager and Principal Product Manager, where strategic client relationships and product development were prioritized. Earlier in the career at Primavera Systems, key roles included Product Launch Manager and Customer Support Team Manager, focusing on software launches and team supervision. Katrina holds a BA in Economics from Muhlenberg College, obtained in May 1987.
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