Kenneth Hennessy

Kenneth Hennessy is a highly experienced IT professional with a strong background in technical support and service management, currently serving as the Regional FIT & IT Service Management Lead Specialist for APL Logistics since December 2015. Kenneth's expertise encompasses Active Directory administration, hardware and software support across various operating systems, project management, and network security, alongside a proven track record of enhancing IT systems and providing exceptional user support. Prior roles include IT Support Engineer at APL and 1st Line IT Support Engineer at Connecting London, as well as supervisory responsibilities at Commerzbank AG, where Kenneth effectively managed a team and supported a large user base. Kenneth holds a Diploma in Computing and IT from The Open University.