Shaina Muhi

Shaina Muhi, CLSSGB, currently serves as Senior Manager of Process Improvement, Training, and Service Quality at APL Logistics, leading global projects to enhance KPIs and productivity. With a background in managing transformation solutions, Shaina has significant experience in process innovation and employee development across various roles at companies including DB Schenker and Maersk Global Service Centres. Academic qualifications include a degree in European Studies from Ateneo de Manila University and a Bachelor in Laws and Letters from San Beda College. Shaina has demonstrated expertise in driving business improvements, establishing metrics for profitability, and mentoring future leaders throughout a diverse career in logistics and customer service.