Jocelyn W. is an experienced bookkeeper currently employed at Aplus Housing since April 2022, where responsibilities include preparing invoices, managing office bill payments, creating organized spreadsheets for accounts receivables and payables, and utilizing QuickBooks for daily transaction reviews and payroll processing. Prior to this role, Jocelyn served as a Loan Servicing Team Lead and Loan Servicing Assistant at WaFd Bank from May 2019 to April 2022, focusing on loan rate updates and collaboration with collections for deceased client matters. Jocelyn's background also includes working as a Total Loss Service Adjuster at Allstate from June 2014 to April 2019, providing customer service and resolving claims for totaled vehicles, as well as serving as a Claims Specialist - MOI Dispatcher. Earlier experience includes a teller position at JPMorgan Chase, where responsibilities centered on customer service and transaction management. Jocelyn holds a high school diploma from Henry M Jackson High School, earned in June 2009.
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