Joshua Jessup

Vice President, Operations And Customer Success at APM Music

Joshua Jessup's work experience begins in 2009 when they started as a Workforce Management Supervisor at Futuredontics, Inc. Joshua was then promoted to Operations Manager in 2011 and later became the Senior Operations Manager in 2012, managing a team of 16 contact center agents. In 2013, they became the Director of Vendor Management and in 2015, they transitioned to the role of Director of Operations. From 2016 to 2018, Joshua served as the Senior Director of Operations at Futuredontics.

In 2018, Joshua moved to Dentsply Sirona where they held the position of Director, Customer Service and Inside Sales. Joshua managed teams responsible for customer success and customer service for all U. S. indirect businesses. Joshua was also involved in various projects, including the integration of the Salesforce Service Cloud and the company's 'Digital Transformation' project.

Currently, Joshua is working at APM Music as the Vice President, Operations and Customer Success. The exact duration of this role is not specified in the provided data.

Joshua Jessup earned a Bachelor of Science (BS) degree in Management from Pepperdine Graziadio Business School in 2016. Joshua then went on to obtain a Master of Business Administration (MBA) with a specialization in Finance from the same institution in 2017. Prior to their studies at Pepperdine, they attended Biola University from 1997 to 2000, although no specific degree or field of study information was provided for this period.

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Timeline

  • Vice President, Operations And Customer Success

    October, 2018 - present