Sue H. is an experienced professional in career transition facilitation, coaching, and organizational development, currently serving as a Career Transition Facilitator at APM since October 2021. Previously, Sue worked as a Career Coach at the University of Sydney, and held various roles at Service NSW, including Service Delivery Lead and Service Centre Manager, where responsibilities included managing operations and implementing strategic initiatives for high customer engagement. Earlier experience includes serving as a Career Transition Consultant at Ausgrid, where notable contributions involved the establishment of an in-house Career Transition Centre, and as an Organisational Development Manager at FuturePeople Recruitment, focusing on cultural change and skill alignment. Additional roles encompassed Learning and Development Manager at Ausgrid and Senior Training Officer at International SOS, emphasizing training program design and delivery. Sue holds qualifications including a Graduate Diploma of Management in Learning and a Graduate Certificate in Career Development and Education.