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Arundhati Sen Pradhan has a diverse work experience spanning over 18 years. Arundhati currently holds the position of Director - Customer Success at ApnaComplex, a role they took on in February 2021. Prior to this, they served as Head - Strategic Partnerships at the same company from December 2018 to January 2021. Arundhati joined ApnaComplex in June 2015 as Head - Customer Success and held this position until December 2018.
Before joining ApnaComplex, Arundhati worked at Yatra Online Pvt Ltd as a Regional Sales Manager from January 2011 to June 2012. Arundhati also gained experience at MakeMyTrip (I) Pvt.Ltd. as Asst.Manager - Sales from January 2008 to December 2010.
Arundhati's earlier roles include working at Destinations of The World (Subcontinent) Pvt.Ltd. as Asst.Manager - Reservations & Sales from June 2005 to January 2008, as well as at Cox & Kings (I) Pvt. Ltd. as Sr.Executive - Destination Management from February 2003 to May 2005.
Overall, Arundhati has demonstrated success and growth in various positions, particularly in customer success and sales, within the travel and hospitality industry.
Arundhati Sen Pradhan obtained a Post Graduate Diploma in Business Administration (PGDBA) with a focus on Marketing & Systems from SCMS, Kochi. Arundhati completed their studies at this institution from 1999 to 2001.
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ApnaComplex is India's Leading Apartment Management ERP Solution offering Society Billing & Accounting, Apartment Security, Private Social Networking Platform for Society Members. 1. 100% automated Society Billing including an unique Collection Gateway, Online Payment Gateway for payment of maintenance dues. Also, includes a complete accounting software that generate regulatory statements like Balance Sheet, P&L, Cash flow along with auto-reconciliation with Bank Statements. 2. Integrated Apartment Security Systems: The only platform that offers multiple security systems in an integrated way so that Society need not look for multiple providers for their technology needs. The platform offers Vehicle Sentry – a module that integrates with RFID Readers for Vehicle Movement, Gatekeeper for fool proof Visitor Tracking, Bio-metric Devices for Staff Attendance Tracking, Water Monitor for tracking trips made by Water Tankers. 3. Enterprise grade Helpdesk Management Software that helps in complaint management with SLAs tracking and auto-escalation capabilities 4. Smart Facility Management Toolset to automate apartment association office activities like Asset Maintenance, Inventory Tracking, Parking lot and Vehicle Management, Facility Booking, Meetings and Events and so on. 5. Social Networking tools like Community Wiki, Discussion Forums, Special Interest Group Mailing lists, Noticeboard, Polling Booth, Photo Gallery, Document Repository, Useful links and Contacts and so on. Benefits of using ApnaComplex include owners association improving efficiency of operations & maintenance, reducing the maintenance costs of a residential complex and more importantly creating an happy, informed community that bonds with each other. At ApnaComplex we promote self-managing teams, encourage innovation, focus on customer delight, offer flexible hours, provide challenging work and growth.