Nina Wilkinson

Director Of Customer Success at Apollo

Nina Wilkinson has a diverse range of work experience spanning over several years. Nina began their career at Ogilvy PR as a Communications Specialist, where they produced marketing materials and maintained vendor relationships. Later, at the Museum of Fine Arts, they worked as a Corporate Development Intern, coordinating with corporate donors and digitizing donor records. Nina then joined UNESCO as an Intercultural Dialogue Sector Strategist, creating fundraising strategies and assisting with budgets. After that, at Velocidi, they served as a Social Media & Marketing Account Executive, working with account and creative teams and maintaining client relationships. At ZeroCater, they worked as an Account Manager, building client relationships and increasing profitability through upselling. Nina then moved on to Mobilize as a Customer Success Director, overseeing customer activities and guiding customers through the entire customer lifecycle. At AspireIQ, they held the position of Director of Customer Success, building and leading a team and driving revenue growth with high-profile clients. Nina continued their career at Lob as the Head of Customer Success & Support, scaling the customer success team and reducing churn. Prior to their current role, they worked at Canary Technologies as the VP of Customer Success & Support, before joining Apollo.io as the Director of Customer Success.

Nina Wilkinson earned a Bachelor of Arts degree in Art History and African Studies from Smith College, where they studied from 2003 to 2007. In 2005, they also attended Claremont McKenna College and obtained another Bachelor of Arts degree, specializing in Art History, Criticism, and Conservation. Later, from 2009 to 2012, Nina pursued a Master of Liberal Arts degree in Museum Management at Harvard University.

Links

Previous companies

Velocidi logo
Canary Technologies logo
UNESCO logo
Aspire logo
ZeroCater logo
The MFA logo
Lob logo

Timeline

  • Director Of Customer Success

    May, 2023 - present