Appalachian Wireless
Ethan DeLong has extensive experience in the technology and customer service sectors, currently serving as a Switch Technician and IT Assistant at Appalachian Wireless since June 2015. Responsibilities include troubleshooting, switch operations, and managing PC/Apple configurations. Previous roles include Retail Sales Associate at Appalachian Wireless, focusing on sales and phone troubleshooting, and a Level 2 Customer Service Representative at DIRECTV, specializing in technical support for DirecTV equipment. Earlier experience includes a seasonal Customer Service Representative position at Best Buy, assisting customers with device selection. Ethan DeLong holds an educational background from Big Sandy Community and Technical College, completing studies between 2009 and 2013.
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Appalachian Wireless
Appalachian Wireless is Eastern Kentucky's leading provider of high quality telecommunications products and services since 1991. Headquartered in Ivel KY, East Kentucky Network, LLC dba Appalachian Wireless operates an advanced cellular telephone network and Fiber Ring, and is dedicated to providing today's most innovative communications products and services at affordable prices to local communities across Kentucky, Tennessee, Virginia and Western Virginia. A commitment to excellence is the standard by which the company operates. Appalachian Wireless is active in the communities it serves through involvement in the local Chambers of Commerce and civic organizations, and provides scholarships to graduating seniors to offset higher education costs. Appalachian Wireless' products and services are available through its company retail stores and dealer network. Through its parent company, East Kentucky Network, Appalachian Wireless also operates a redundant high-speed fiber optic telecommunications network in Eastern Kentucky.