Adrien Desmidt is a seasoned professional in product and project management, with extensive experience in CRM systems, especially within the sales and customer service domains. Currently serving as Product Owner for CRM at Luxottica since February 2023, Adrien drives functional analysis, manages roadmaps, and collaborates with development teams for the global CRM application. Prior experience includes roles as Project Manager and Admin Salesforce at Essilor, where operational efficiency was enhanced through Salesforce solutions, and as Product Owner for Customer Service CRM at Essilor Italia. Adrien also held positions in academia as a Java Student Tutor and gained early experience through internships at BNP Paribas Leasing Solutions and AJINOMOTO EUROLYSINE S.A.S. An EPF Master of Science graduate, specializing in Management of Information Technology, demonstrates a strong educational foundation in the field.
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