Bill Williams

Bill Williams has a diverse work experience, starting from their most recent role as a Customer Success Manager at Appcues, which began in May 2022. Prior to that, they worked at 700Credit as an Implementation Specialist, from May 2021 to May 2022. In this role, they focused on enhancing customer workflow efficiency, increasing lead generation and product adoption, and identifying cross-sell and upsell opportunities. Before joining 700Credit, Bill worked as an Associate Banker at Quicken Loans from December 2019 to April 2020, where they helped customers improve their financial stability and set future goals. Bill also gained experience as a Sales Development Intern at Quicken Loans from May 2019 to August 2019, where they contributed to team productivity and minimized inbound lead loss. Bill's work history also includes an internship with the Detroit Tigers as a Ticket Sales Event Staff Intern. During this time, they assisted in delivering exceptional game day experiences to customers and improved event planning processes.

Bill Williams attended Central Michigan University from 2015 to 2019, where they earned a bachelor's degree in applied arts with a focus on entrepreneurship/entrepreneurial studies. In addition to their degree, Bill obtained several certifications in 2022 from Appcues, including Mobile App Onboarding 101, Free-to-Paid Conversion, Product Launches 101, and User Onboarding 101.