Irene Castro is a seasoned professional in client relationship management and project coordination, currently serving as Supervisor and Client Relationship Manager at AppDirect since January 2023. Irene has been with StrataCore since January 2020, holding roles including Client Project Manager and Team Lead. Previous experience includes significant positions at SYKES from February 2011 to December 2019, where Irene was an Operations Supervisor and Customer Service Team Manager, focusing on data analysis and KPI management. Additionally, Irene worked as a Customer Service Specialist at Capital One and Expedia Group. Irene holds a Bachelor's degree in Marketing from Universidad Centroamericana 'José Simeón Cañas', earned between 2011 and 2015.
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