Jamie Bertasi has extensive work experience in various leadership roles. Currently, they serve as the Chief Customer Officer at Appdome. Prior to this, from 2018 to 2023, they held the positions of President and Chief Operations Officer at Totango, where they also served as the Chief Customer Officer and Chief Operating Officer from 2018 to 2022.
Before joining Totango, Jamie worked at Homesuite Inc. as the Chief Operations Officer, focusing on strategy, sales, supply development, staffing, customer, and partner success. They played a significant role in establishing the first transaction marketplace for the rental housing market, scaling sales to over 500 leases monthly, and increasing success rates from 51% to 90%.
Jamie's experience also includes a tenure at Microsoft, where they served as the General Manager of the SaaS Speech Solutions Business, scaling the business to $200 million with 250 employees. They transitioned the go-to-market strategy and supervised all functions.
Furthermore, Jamie held a leadership position at Tellme Networks, significantly contributing to its acquisition by Microsoft. As the Senior Vice President of Speech SaaS Platform Solutions, they drove the business to $70 million in revenue.
Prior to that, they worked at Excite@Home as the Senior Director of Sales at Matchlogic, where they collaborated with executives, analyzed market research, and developed departmental objectives.
Additionally, Jamie served as the Vice President of Sales at Narrative_, where they established the organizational direction, created precedent-setting projects, and grew revenue from $0 to $10 million annually.
Their early career includes a role at IBM, where they held the position of Senior Manager and Manager of Strategic Alliance Sales & OEM Marketing at Lotus Software. They consistently received promotions and managed strategy, sales, and marketing efforts.
Overall, Jamie Bertasi has a proven track record of leadership and success in various organizations, with expertise in customer success, operations, strategy, sales, and marketing.
Jamie Bertasi attended Tufts University from 1986 to 1990, where they earned a Bachelor of Arts degree in International Relations with a focus on International History. Their area of study was primarily International Relations and Affairs.
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