Kathleen King is a Strategic Technical Account Manager at AppFolio, Inc. since January 2019, with a focus on change management and client feature adoption. Previously held roles at AppFolio include Customer Training Manager - Plus and various customer care positions. Kathleen's notable achievements include creating a tiered training program that enhances client confidence and collaborating with different teams to optimize operational processes for strategic accounts. Prior experience includes serving as the Marketing Programs Manager & Artist Relations at Seymour Duncan, where efficiencies were improved by creating reporting tools and executive dashboards. Kathleen's earlier positions involved management roles in retail and operations coordination, alongside foundational marketing and sales experience. Educational background includes a BS in Psychology from UC Santa Barbara and an AA from Santa Barbara City College.
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