David Kennedy is an accomplished executive with extensive experience in customer success and technical support services. Currently serving as Vice President of Customer Success at AppGate since January 2020, and Global VP Services and Support at Cyxtera Technologies since May 2016, David has a strong background in managing large teams and enhancing customer satisfaction. At SeaChange International, David held various leadership roles, including Vice President of Technical Support Services, where responsibilities included managing a global support team, negotiating contracts, and implementing technical support account management programs. David's earlier career includes roles at Comstock Technologies and Stream International, focusing on database architecture and technical support. David holds a Bachelor of Science degree in Industrial Technology - Management from Rhode Island College.
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