Javier Velandia

Javier Velandia is a seasoned Product Manager at Appgate since May 2018, where strategic oversight of risk-based authentication products has resulted in a customer churn rate of less than 10% and a Net Promoter Score exceeding 8.5. Previously, Javier served as R&D Manager at TES America Andina, spearheading software product development while maintaining a zero customer churn rate and boosting profits by 20%. As Founder and CTO of Kobolts, Javier managed significant projects including software for a major call provider and government infrastructure in Colombia. Early career roles included Developer, IT Manager, and Solutions Architect at TES America Andina, as well as Junior Operations Engineer at BT. Javier holds a Master's in Applied Analytics from Universidad de La Sabana and various other degrees, including an MBA and specialization in Software Enterprise Architecture.