Osmand Cordero

Osmand Cordero is a skilled professional with diverse experience in technical support and customer service, currently serving as a Product Support Analyst at AppHub since June 2022, specializing in SaaS support for e-commerce merchants. Previously, Osmand worked as an Azure Networking Engineer at Tek Experts, where responsibilities included troubleshooting networking solutions and ensuring customer SLAs through effective communication. Osmand's background also includes roles as a Tech Support Engineer for Activision at CSS Corp, a Spanish Interpreter at LanguageLine Solutions, a Tier 2 Specialist at Experian managing credit disputes, and an SSO Analyst providing customer service for Capital One at SYKES Costa Rica. Osmand holds a degree in CCNA Routing and Switching from Universidad Metropolitana Castro Carazo.