Alicia Capraro

Alicia Capraro is a seasoned professional with extensive experience in account management and solution consulting across various industries. Currently serving as a Senior Advisory Solutions Consultant for SLED at Appian since October 2025, Alicia is focused on orchestrating business processes through the Appian Platform. Previously, as a Senior National Account Manager at Phenom, Alicia managed a portfolio of Fortune 500 and EU100 clients, leveraging AI capabilities to drive strategic growth. Alicia's earlier roles at DocuSign involved marrying technology with strategy to enable customer transformation, while experience at CareerBuilder and Collegis Professional included connecting educational institutions with major corporations. Alicia began her career in sales at Tiffany & Co. and held managerial roles at Bear Necessities Pediatric Cancer Foundation. Alicia holds a Bachelor of Arts in Communications and Public Relations from Eastern Illinois University.