Mark Liu is an experienced Technical Consultant at Appier since January 2021, specializing in account operations and customer success management, particularly within the finance industry. Prior to Appier, Mark served as a Customer Success Manager at SAP, where achievements included doubling the CX Cloud renewal rate and driving significant upsell revenue. Mark's career also includes roles as an Analytics Sr. Product Manager and Technical Account Manager at SAP, where responsibilities encompassed product line management, partner engagement, and ecosystem strategy. Earlier experience as an SAP Technology Consultant and Team Lead at Foxconn involved leading a team for SAP system implementations and managing profitability. Mark holds an MBA in Information Technology from National Central University and a BBA in Information Technology from National Sun Yat-Sen University.
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