Houa L. is a seasoned professional with extensive experience in project management and user experience research. Currently serving as the Senior Project Manager at ORS Impact, Houa is responsible for developing and implementing essential project management processes. In addition, Houa holds the position of Senior UX Researcher at Applause, where leadership and management of research projects for FAANG companies are key responsibilities. Prior experience includes roles at AnswerLab as a UX Researcher, where Houa led research initiatives for Fortune 500 clients and founded the SPICE Lab Employee Resource Group, as well as at Google, leading numerous research projects across Google Maps and YouTube. Educational credentials include a Master of Social Work from the University of Washington and a Bachelor of Science in Rehabilitation Psychology from the University of Wisconsin-Madison.
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