Nicholas della Torri

Customer Service Expert at Applebee's - Apple-Metro, Inc.

Nicholas Della Torri is a seasoned professional with extensive experience in both sports media and customer service. Currently serving as a Senior Instant Replay Analyst at Major League Baseball since April 2014, Nicholas operates complex camera systems and has developed training manuals for new hires. Previously, as an Instant Replay Administrator, Nicholas established effective communication systems for play reviews and managed internal Public Relations. Nicholas also has a background in customer service as a Customer Service Expert at Applebee's, where training new hires and enhancing customer satisfaction are key responsibilities. Additionally, Nicholas worked as a freelance video editor, contributing to various projects and achieving recognition in a video competition. Early career experiences include an internship at Viacom and serving as Student President at Long Island University's television station. Nicholas holds a Bachelor of Fine Arts in Radio and Television Broadcasting Technology from LIU Post.

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New York, United States

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Applebee's - Apple-Metro, Inc.

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Apple-Metro, Inc. is the exclusive New York Metropolitan Area franchisee for Applebee’s Grill & Bar®. Our portfolio currently includes 29 Applebee’s® in the five boroughs and Westchester County. The mission of Apple-Metro is to guarantee each and every guest the ultimate in casual dining experience by providing extraordinary service, delicious food and drink in a fun-filled and friendly atmosphere. Seeing the dynamic opportunity and unfulfilled marketplace needs in the New York Metro area, Franchise Principals Zane Tankel and Roy Raeburn seized the opportunity to control franchise rights for Casual Dining segment front runner Applebee’s Grill & Bar®. Now in our 27th year of operation Apple-Metro, Inc. continues to exceed sales expectations in an uncertain and sometimes difficult marketplace. We currently operate restaurants that include the two largest Applebee’s® in the entire world which are located at 50th Street (NYC) and 42nd Street (NYC). Our portfolio also includes 2 casual restaurants called Pizza Studio, 1 in Fordham and the other at the Gateway Center Mall in Brooklyn. Apple-Metro, Inc. has gained access to the franchise rights for the 5 boroughs! Pizza Studio is a Los Angeles-based pizza franchise founded in 2013. The fast-casual concept allows diners to create their own pizzas using four types of dough and a number of vegetables, meats, and cheeses that employees help put together in front of the customer. The pizzas are cooked in about 2 minutes in a self-ventilating conveyor oven. Check it out at pizzastudio.com


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1,001-5,000

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