Erica A.

Erica A. is an accomplished manager with extensive experience in the airline and retail industries. Currently serving as a Manager at Apple since January 2022, Erica A. leads high-performing teams to deliver exceptional customer experiences in line with the company's vision. Prior to Apple, Erica A. was a General Manager at American Airlines from August 2011 to January 2022, overseeing airport operations and managing a large team while optimizing budgets and internal controls. Additionally, Erica A. held the position of Operations Service Manager at Delta Air Lines from January 2010 to July 2011, focusing on enhancing operational support and compliance with safety standards. Erica A. began a career in aviation as a Station Manager at Northwest Airlines from April 1996 to January 2010, where critical leadership initiatives and business practices were emphasized.