Firdaus Ismail has a diverse background in IT support and technical services, with experience across multiple industries and companies such as Gill Technologies Pte Ltd, Rémy Cointreau, and Apple. Firdaus's roles include IT Support Specialist, Analyst, and Technical Advisor, where responsibilities ranged from managing IT resources for offshore drilling operations to enhancing Siri's functionality and leading recycling initiatives at Apple. Educational qualifications include a Diploma in Design in Interior & Landscape from BCA Academy, CompTIA A+, MCTS, MCITP & MCSA certifications from Lithan Academy, and ongoing studies in Business Studies (Honours) with a focus on Digital Business at University College Dublin.
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