Gérald Louisin has extensive experience in customer service and sales, highlighted by a tenure at Apple from May 2013 to March 2016 as an Expert and Specialist, where a passion for technology and a commitment to exceptional customer service defined contributions. Prior to Apple, Gérald served at Fnac from October 2004 to August 2008 in various roles including Vendeur Micro and Vendeur Photo, focusing on client guidance and satisfaction. Gérald holds a degree in Informatique de Gestion from IFCP, earned between 2000 and 2002, further enhancing expertise in the field.
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