Harish Rajakumar is a Senior Technical Product Manager at Apple, specializing in Conversational AI and customer experience. With a background in technology support from San Diego State University and an MBA focusing on Information Systems, they have developed significant expertise in voice applications and AI/ML integration. Prior to their role at Apple, Harish held various positions, including Senior Product Manager at PayPal, where they led global customer service IVR development, and Technical Project Manager at West Corporation, successfully improving IVR project efficiency. Harish’s career reflects a commitment to innovating customer experiences and enhancing technology infrastructure across leading organizations.
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