Ikuko Iijima

Ikuko Iijima is a proven hospitality professional with extensive experience in international luxury sales and guest experience. They have held various positions, starting as a Rooms Inspector and Operator at Hotel Okura Tokyo from 2000 to 2003, and progressing through roles such as Guest Relations Officer at Mandarin Oriental Hotel Group and Assistant Director of Sales at Shangri-La Group. Currently, Ikuko serves as a Senior Manager at Apple, where they leverage their storytelling skills and commercial leadership. Their previous roles also include significant contributions at The Ritz-Carlton and Emaar Hospitality Group, showcasing a strong background in sales and guest relations throughout their career.