Jessica Stone has extensive experience in management and leadership roles at Apple, spanning various departments including People, Operations, Technical Support, Sales, Training, and Business. Notable achievements include leading teams through the COVID-19 pandemic, implementing virtual training programs, driving talent acquisition and onboarding efforts, and significantly enhancing customer experience metrics. Jessica's background in residential treatment counseling has equipped the individual with skills in crisis intervention and trauma-informed care. Educational qualifications include a Bachelor of Arts in Psychology from the University of California, Los Angeles, a Women in Leadership certificate from Cornell University, and an Associate Professional in Human Resources designation.
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