Julian Lott serves as the Enterprise Senior Advisor at Apple, where they provide advanced troubleshooting for IT departments and end-users, ensuring high-quality support for both businesses and educational institutions since 2011. Previously, Julian held various roles at Apple, including Specialist and AppleCare Advisor, where they focused on customer relationships and technical support. In addition to their role at Apple, Julian is the owner of Thermal Limit LLC, offering infrared thermal imaging inspections to help clients with maintenance and compliance.
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