Kenny Grant is a Director at Apple, where they have been leading AppleCare Channel Systems & Operations since 2015. Prior to this role, Kenny worked at Verizon Business as a Senior Business Manager overseeing contact center operations for a Fortune 50 client and held various managerial positions at Apple, focusing on service and channel operations in Asia Pacific and Greater China. Their earlier experience includes program management and operations at UUNET. Kenny is currently pursuing a BBA in Information and Operations Management at Texas A&M University and an MBA in International Business Management at Liberty University.
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