Melissa Andrade has a strong background in customer service and technical support, beginning with experience as a Barista at Starbucks from August 2013 to September 2015. Following this, Melissa transitioned to Apple, where a series of progressively responsible roles were held from September 2015 to January 2017, including Specialist, Lead Genius ISE, Technical Specialist, Technical Expert, Genius, Lead Genius, and Interim Manager. Educational credentials include a degree in Cognitive Science from the University of Toronto.
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