Mike Goulding has a diverse background in operations and customer service, with experience spanning several industries. Mike served as an Operations Specialist at Apple for a short duration in 2021. Previous roles include ACD Systems Specialist at Friends Provident, Customer Service Lead Coach and Knowledge & Embedding Specialist at Telstra for a decade, and a Customer Service Representative at Australia Post. Earlier career highlights include a tenure as Stock Controller at Sainsbury's and a brief position as a Web Designer at City Plumbing Supplies.
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