Monique Douglas possesses a diverse background in education and communication, holding a Master's degree in Foreign Language Teacher Education from the University of North Carolina at Charlotte and a Bachelor's degree in Communications from Western Carolina University. Professional experience includes roles as a French Teacher and Instructional Coach at Sugar Creek Charter School, along with multiple positions as an Instructional Coach. Monique has also served as a Private Tutor for Wyzant and a Freelance Blogger for HuffPost, in addition to working as a Teacher Assistant at BELL (Building Educated Leaders for Life). Currently, Monique is a Specialist at Apple, contributing to the company's customer service and support initiatives.