Poonam Dalal graduated from Nottingham Trent University with a 1st class BSc Hons in Digital Media Technology in 2015. They gained 3.5 years of experience in direct retail sales at Apple, where they honed their interpersonal and customer care skills. Poonam currently works as an Account Manager at AXA PPP, managing SME PMI policy renewals and building relationships with brokers. They aspire to advance their career within account management in the IT and digital media sectors.
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