We’re here to help you bring out your best self. That means a healthy you – reassured that you can access the clinical expertise you need, whenever you need it. It means a confident you – up-to-date on the latest health, lifestyle and fitness advice, and feeling fully supported in finding your own route to wellbeing.

AXA Health will be your health partners to keep your business happy and healthy, and help your employees bring out their best selves. You can rely on us to keep your people well in the first place, and get them treated if they’re ill. We’ll help you build up your team’s wellbeing, and keep your workplace safe. And if you’re an intermediary, we’ll make sure you shine, and answer their every question.

We’ve always aimed to make a real difference for our members. We were founded by doctors and hospitals working together to give more people better access to healthcare, and in the 80 years since, we’ve grown to become part of one of the biggest insurance groups in the world, with all the reassurance that brings.

We’re the health partner you can rely on: at your side to motivate you, and in your corner to support you when you need it.

Health Insurance

AXA Health

AXA Health's headquarters in Tunbridge Wells, United Kingdom

Heather Smith

David Gillett

Sarah Goodwin

Kelly Morris

Dr. Ali H.

The Engineering and Development team at AXA Health is responsible for designing, building, and maintaining the technological platforms and solutions that support our health services. This includes developing and testing software applications, integrating data systems, and ensuring seamless functionality across various digital touchpoints. The team drives innovation in health technology, enabling improved access to clinical expertise, health advice, and wellbeing support for our members and clients.

Engineering and Development

The Customer Service Management team at AXA Health ensures that clients receive timely and efficient support, addressing their healthcare needs and inquiries. This team coordinates the efforts of Contact Centre Managers, Customer Service Managers, and Relations Managers to handle claims, manage client relationships, resolve issues, and oversee risk and delegated authority. By fostering strong communication and delivering exceptional service, they enhance client satisfaction and reinforce AXA Health’s commitment to wellbeing.

Customer Service Management

The Risk Management & Compliance team at AXA Health is responsible for identifying, assessing, and mitigating potential risks to ensure the company's operations align with legal and regulatory standards. They develop and implement compliance frameworks, manage data and conduct risk assessments, and ensure third-party partnerships adhere to established controls. This team is crucial in safeguarding the company’s integrity while promoting a safe and compliant environment for both employees and clients.

Risk Management & Compliance

The Senior Executives at AXA Health play pivotal roles in shaping the company's strategies and ensuring operational excellence. They collaborate to drive marketing initiatives, optimize pricing strategies, enhance sales communications, analyze claims data for insights, uphold quality assurance standards, govern product development, and promote advanced health and wellness solutions. Their combined expertise supports the company’s mission to be a reliable health partner, helping both clients and intermediaries achieve optimal well-being and success.

Senior Executives

The Customer Relations and Client Management team at AXA Health is dedicated to fostering strong, personalized relationships with clients to ensure their satisfaction and retention. They oversee customer engagement strategies, manage client inquiries and concerns, and work to enhance the overall client experience. By providing top-tier support and proactive solutions, the team aims to maintain high levels of client loyalty and satisfaction, contributing to the overall wellbeing and success of both the client's business and their employees.

Customer Relations and Client Management

The Clinical Management team at AXA Health is dedicated to ensuring seamless access to clinical expertise and support. This team coordinates with third-party clinical providers, manages 24/7 health support, and leads clinical services to maintain high-quality care and assistance for members. They play a crucial role in building and maintaining relationships with clinical partners while ensuring that all services are efficiently managed and aligned with AXA Health’s mission of promoting optimal wellbeing and timely healthcare access.

AXA Health

Org chart

Teams

Engineering and Development

Customer Service Management

Risk Management & Compliance

Senior Executives

Customer Relations and Client Management

Clinical Management

Offices

AXA Health

Org chart

Teams

Engineering and Development

Customer Service Management

Risk Management & Compliance

Senior Executives

Customer Relations and Client Management

Clinical Management

Offices

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