Prateek Dewan

Prateek Dewan is a Business Intelligence Partner at Apple, focusing on understanding and measuring customer journeys within AppleCare Digital. They previously served as a Data Scientist at AppleCare Digital and completed a PhD in Computer Science in 2017, developing real-world solutions to combat the spread of poor-quality content on social networks through machine learning and data mining. Prior to obtaining their PhD, Prateek earned a Master of Technology in Computer Science, specializing in Information Security, in 2012. Their research interests encompass machine learning, natural language processing, and social media analytics.