Taetum Jones is an aspiring IT professional and recent graduate of ITWorks @ Tech Impact, where they completed over 250 hours of technical training and 100 hours of corporate-level professional development. They have earned CompTIA A+ and Cisco IT Essentials certifications and currently work as a Service Desk Analyst at MGM Resorts International. Previously, Taetum served as a Specialist at Apple, where they led sales initiatives and focused on enhancing customer experience through tailored support. Taetum is passionate about problem-solving, continuous growth, and fostering an inclusive workplace culture.
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