Walid Amri

Walid Amri has extensive experience in customer service and management, beginning as a Teleseller at AlmavivA and progressing to various managerial and specialist roles. Notable positions include serving as a Manager at C&C Call Center, successfully overseeing 25 sales agents, and implementing a new workflow to enhance productivity. Walid has held the role of Fraud Prevention Specialist at Apple since 2017, where responsibilities include analyzing fraudulent transactions and ensuring customer satisfaction. Additional experience includes positions at Teleperformance Greece as an Apple Advisor, and as a Communication Manager at Dalma SRL. Walid holds a degree in Economy and Management from Campus Tunis Economy and a baccalaureate in Mathematics from Lycée Montfleury.