Fidel Anaya

Fidel Anaya has a strong background in IT support and technical roles, with experience working at various companies such as Applied Systems, Intrust IT, Clubessential, OrthoCincy, Insight Global, and Amazon. Responsibilities have included handling repair and troubleshooting of workstations, servers, printers, networks, and vendor-specific hardware and software, as well as managing user accounts, migrations, and deployments. Fidel is also experienced in customer support, technical guidance, service requests escalation, onboarding, and process documentation. With a degree in Business Programming and Systems Analysis from Cincinnati State Technical and Community College, Fidel brings a solid foundation of technical knowledge to their roles.