Lyndsay Franklin

Lyndsay Franklin has a diverse work experience spanning various roles and industries. Lyndsay is currently a Senior Customer Success Manager at Apploi, starting in 2023. Prior to this, they worked as a Customer Success Manager at Apploi from 2021 to 2023.

Before joining Apploi, Lyndsay worked at iCIMS from 2019 to 2021, where they held several positions including Senior Technical Account Manager, Technical Account Manager III - Enterprise, Customer Success Manager III - Enterprise, and Customer Success Manager II - Enterprise.

Lyndsay also worked as a Customer Success Manager at Jibe, Inc. (acquired by iCIMS) from 2018 to 2019.

Lyndsay's professional journey began in 2015 at SinglePlatform, where they served as a Team Manager, Customer Success, Senior Account Manager, and Account Manager until 2018.

In 2014, they gained experience as a Sales and Accounts Intern at Digital Bungalow, specializing in responsive design, web engagement management solutions, and Drupal development.

Prior to their professional career, Lyndsay worked at Orange Leaf Frozen Yogurt as an Employee from 2012 to 2013 and served as a Nanny in 2013 for a short duration.

Lastly, they worked as a Camp Counselor at YMCA of the North Shore from 2007 to 2012.

Throughout their various roles, Lyndsay has developed a strong background in customer success, account management, and technical account management.

Lyndsay Franklin completed their education in a sequential manner. Lyndsay started their academic journey at Marblehead High School, where they completed their high school education from 2007 to 2011. Subsequently, they enrolled at Saint Anselm College for the year 2011-2012, although no specific degree or field of study is mentioned for this period.

In pursuit of further education, Lyndsay attended the University of New Hampshire from 2012 to 2015, where they successfully received a Bachelor of Arts (BA) degree in Communication. As part of their undergraduate studies, they focused on the field of Communication.

Additionally, in 2014, Lyndsay also participated in a study abroad program at Regent's University London, which did not result in a degree or specific field of study.

In terms of certifications, Lyndsay obtained a Customer Success Certification in February 2023 from Sales Assembly.