Melissa Charles

Melissa Charles is an experienced professional with a diverse background in technology and project management. Currently serving as a Product Owner (CSPO) and Scrum Master at Humana since February 2018, Melissa specializes in agile project methodologies. Prior to this role, Melissa was a Technical Analyst and Team Lead for Implementation and Support at Appriss, overseeing high-profile project implementations and technical support. Earlier experience includes roles as an Investment Broker Assistant at Marcus & Millichap, where responsibilities encompassed transaction coordination and graphic design, and as a Commodities Broker at APB Energy, Inc. / ICAP, focusing on trading and market research for energy commodities. Melissa holds an IT degree from Sullivan University with an emphasis on Server 2003.